Problem
Reasons why your vehicle is not tracking...
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Their are many possible reasons why your vehicle is not tracking or showing live data.
Please use the below checklist to help determine why.
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If all boxes are ticked, please contact Transtech Customer Service to create a trouble ticket outlining:
- Vehicle Registration
- Device id (TTD number)
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If you need to follow up on an your issue please quote your ticket number (ie TT 12050) to Transtech Customer Service.
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