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Frequently asked questions

Frequently Asked Questions (FAQs)

How do I set up my alerts?

How do I create a new user/driver in NextGen?What about a new Vehicle?

How do I send a document to a vehicle using Easydocs?

How do I create a pre-trip checklist in NextGen?

How do I schedule reports?

I want more information about Sentinel 4.

How do I create a geofence in NextGen Tracking?

Need More Help?

One-on-one online training is available, contact Support for more information.

Need more help?

• Link to resources such as your service desk, questions & answers or a forum.
• List contacts for getting additional help.

Other resources

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Contact 1300 111 477 today!

Otherwise, visit the Transport Support page to find out exactly how we can help.

Available Online Resources

Want further training? New to Teletrac Navman's products? Or do you want a refresher? Teletrac Navman hosts online training via Webex. Visit the Transport Support page to see the schedule and register for upcoming sessions.

Ever wondered what exactly compliance in the transport and logistics industry is all about? The Am I Compliant website is a great resource to have a quick read through the pillars of compliance and how our compliance solutions can help.

Want to learn more about how an Electronic Work Diary actually works? Let us break it down for you! Visit the MyEWD website for an introductory on what an EWD is and how it works.