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If a driver notices that a signposted speed is incorrectly displayed in SmartNav: Navigation, there are two option ways to have request for it to be updated.

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1. Email NextGenSupport@TeletracNavman.com with the following information:


  • A detailed description of the location with incorrect speed data (a screenshot from Google maps is preferred)
  • Incorrect speed
  • Correct speed


2. Report via the iFace


From the navigation screen, tap the button down the bottom right corner 

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Tap Wrong speed limit


Tap Send



That this This report is then sent directly to the map provider, Here.com, who will assess the request based on the location at the time that the Send button is tapped.

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Updates are released quarterly from the map provider, and require manual updating over wifiWiFi. Click here for instructions on how to update your device(s).

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