Updating SmartNav: Navigation With New Maps


New map data is released to all iFaces equipped with SmartNav: Navigation roughly four times a year. 

These updates can only be completed using a WiFi connection as they are extremely data intensive.


Please click this article first, which explains how to setup a WiFi network for your iFace. The below can then be followed to update the device with NEW Maps.


The current map version is shown on the first screen upon opening SmartNav: Navigation














Step-by-Step guide


1. Open SmartNav: Navigation

If the screen is already connected to the internet via WiFi, the below message will appear 














This screen will also appear of an iFace connects to WiFi while not in SmartNav: Navigation (ie the app will automatically open)


2. Tap download

If the device is powered up within WiFi range, the app will restart after 10 seconds, and the download will automatically begin after restarting














3. The update will proceed to download 














Progress is updated every 30 seconds


4. The map update is completed


Press Restart Now - once done, Maps will now be ready to use again


If the iFace is not yet connected to WiFi, the below will appear














This pop up will appear if a new version of maps is available. This will appear every time Maps is started. Ticking 'Don't remind me again' will disable the reminder

Map Update Errors

If download activity is not detected for 90 seconds, one of the below errors will be displayed:





WiFi disconnected during download

  • This prompt requires user input to restart SmartNav: Navigation which will then try to auto-resume downloading
  • Download progress is saved
Download stopped (WiFi still connected)

1st time:

2nd time:

  • 1st time - SmartNav: Navigation will auto-restart after 10 seconds and try to auto-resume downloading
  • 2nd time (and after) - Prompt requires user input to restart SmartNav: Navigation, which will then try to auto-resume downloading
  • Download progress is saved

Please note

  • Auto shutdown will occur if the device is not connected to power within 35 minutes. Ideally the device should be connected to power or sufficiently charged.
  • The update will take up to 20 mins to download and install