If you are experiencing a problem with a Device, NextGen, or have a Feature request idea, please contact our support team on:
AU - 1300 111 477 (2+1+2 for NextGen Support)
NZ - 0800 555 217
Email - NextGenSupport@TeletracNavman.com
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If sending an email, please supply the following information so we can swiftly resolve your issue.
eg.
| Company: | PDQ Freighters |
|---|---|
| Device/Vehicle: | Rego - ABC123 |
| Issue: | Vehicle stopped tracking in NextGen |
| Best contact in case a Maintenance/RMA needs to be issued | John Smith - Burley Depot - 0400 000 000 |
Please note: Emails sent to NextGenSupport@TeletracNavman.com will auto create generate a ticket of work, and you will be emailed back the ticket number for reference.
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