...
-
Has the vehicle been created in NextGen? If the vehicle has not been created, please visit How To Create a Vehicle to get your vehicle setup.
-
Is the Vehicle in an area with poor with poor 3G Data coverage? To check coverage details, AU
customers gocustomers HERE | | NZ Customers HERE
-
Is the Vehicle parked up, isolated, or under cover? - This will hinder GPS/3G networks.
-
Have you subscribed to the Tracking service for this vehicle? Confirm you have Tracking services and fees associated to your account.
...