In the instance that If a driver notices an incorrect sign-posted speed that a signposted speed is incorrectly displayed in SmartNav: Navigation, they can request to have the map data updated by sending an email to NextGenSupport@TeletracNavman.com or by using the app on their iFace.there are two ways to request for it to be updated.
1. Email NextGenSupport@TeletracNavman.com with the following information:
- GPS location or link to google maps
- Road/street name
- Incorrect/correct speed
- Is this a variable speed zone? Y or N (ie. School zone)
2. Report via the iFace
From the navigation screen, tap the button down the bottom right corner
Tap Wrong speed limit
Tap Send
This report is then sent directly to the map provider, Here.com, who will assess the request , based on the location at the time that the Send button is tapped.
Please note that updates Updates are released quarterly so can sometimes take up to 4 months to become available. from the map provider, and require manual updating over WiFi. Click here for instructions on how to update your device(s).