Page Comparison

Problem

Driver is unable to log into the iFace for sentinel or compliance.

To resolve this issue please perform the following checklist:

Ensure the driver is set up correctly in NextGen (check driver’s license , Sentinel subscription etcand ruleset)
When logging ininto the device, scroll down through the lists list of other drivers & ensure that the drivers driver's name is not hidden
Is the iFace connected to the IVU via bluetooth (2 x bluetooth symbols, IVU has the sim card in most cases) Try logging the driver into another iFace
Delete the driver off the iFace and put them back on
Make sure the vehicle is within communications range of a 3G Telstra data tower
When logging in, scroll down the lists of driver to ensure the drivers name is not hidden

Related articles

Filter by label (Content by label)

showLabels	false
max	5
spaces	TKB
showSpace	false
sort	modified
reverse	true
type	page
cql	label in ( "sentinel4" , "driver" , "sentinel" , "log" ) and type = "page" and space = "TKB"
labels	log sentinel sentinel4 driver

Page Properties

hidden	true

Related issues

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