Transport Support

Frequently Asked Questions (FAQs)

I cant see my vehicle in Tracking?

How do I set up my alerts?

How do I create a new user/driver in NextGen?What about a new Vehicle?

How do I send a document to a vehicle using Easydocs?

How do I create a pre-trip checklist in NextGen?

How do I schedule reports?

I want more information about Sentinel 4.

How do I create a geofence in NextGen Tracking?

I want to learn more about the iFace.

Need More Help?

One-on-one online training is available, contact NextGenSupport@TeletracNavman.com for more information.

Need more help? Contact 1300 427 123 today!

Otherwise, visit the Transtech Support page to find out exactly how we can help.

Available Online Resources

Want further training? New to Teletrac Navman's products? Or do you want a refresher? Teletrac Navman hosts online training via Webex. Visit the Transtech Support page to see the schedule and register for upcoming sessions.

Ever wondered what exactly compliance in the transport and logistics industry is all about? The Am I Compliant website is a great resource to have a quick read through the pillars of compliance and how our compliance solutions can help. Better yet, why not register to attend a forum? Teletrac Navman hosts a number of compliance forums around Australia every year. Register today!

Need to meet compliance requirements? Interested in Pay as you go terms to certified telematics? Visit the PAYG Compliance website for further information, or contact 1300 427 123. 

Want to learn more about how an Electronic Work Diary actually works? Let us break it down for you! Visit the MyEWD website for an introductory on what an EWD is and how it works.